Your Satisfaction, Our Promise

At Bibersoner, we believe every piece of jewelry should arrive beautifully crafted and ready to be loved. That is why we offer thoughtful support, quality assurance, and a customer-first care experience.

What’s Covered with Bibersoner Care

Easy Returns & Exchanges

If your purchase is not quite right, eligible items may be returned or exchanged within 10 days of delivery. Items must be unworn, unused, and returned in their original condition and packaging.

6-Month Limited Warranty

Our 6-month limited warranty covers eligible manufacturing defects in materials or workmanship under normal intended use. If an approved issue occurs, we may offer a repair, replacement, store credit, or another suitable solution.

12-Month Extended Care

Selected pieces or eligible loyalty members may enjoy extended care benefits for up to 12 months from the date of purchase. Coverage and eligibility may vary by product, order, or promotional program.